• Monday, January 9, 2012 - 09:29

    We do apologise however our lines are very busy this morning.  When you get through you may be asked to give some details if it is not to book an appointment.  Someone will get back to you as soon as possible.

  • Friday, January 6, 2012 - 08:38

    Happy New Year to all of our patients.

    As part of our New Year initiatives, we are carrying out a survey to review our appointment system and make changes to our new Internet site.  We are very keen to receive your feedback.

    In surgery everyone will be offered a questionnaire until the beginning of February.  All of you who have very kindly offered to be our friends via email should have received one this week. The results will be collated by the Patient Group on your behalf.  The outcomes will be published on the website and within the surgery.

    We are dependent on your feedback to enable us to improve things for the future.  If this is successful then this may be one of many to get your opinions.  If you think there is something in particular that we should be reviewing then please let me know.  We may not be able to do everything but we welcome the challenge.

  • Thursday, November 24, 2011 - 14:20

    We are coming to the end of our stock of flu vaccines now.  If you have not had a flu vaccine and are in an at risk group ... please, please contact us at the surgery to book in.  We are calling people and sending letters to invite people.  If you do not want us to contact you, please call and advise us so that we can take you off of our lists.

  • Tuesday, September 20, 2011 - 15:54

    Unfortunately BT had a fault in their exchange yesterday causing lots of problems across Reading. It was repaired early this morning.  A knock on of this was that our telephone system has crashed also.  We are truly sorry for any inconvenience this may have caused anyone.  We have been working hard all day to restore the system however it is taking longer than we first anticipated.  We are now able to take your calls but may try and call you back with any issues that may take a little time to resolve so that we can free up the lines.  Once again, please accept our apologies and our assurances that we are working to get back to full speed as soon as we possibly can.

  • Monday, September 19, 2011 - 14:26

    We are very pleased to announce that we will have a new Partner on 1st October 2011.  Her name is Dr Sarah Haldane and she will be a job share partner to Dr Ify Oji who is sadly dropping down to part time.  Dr Oji will be working Thursday and Friday and Dr Haldane will work Monday and Tuesday, both will share a Wednesday.  They will also share their patient list so you will still be able to see someone five days a week.

  • Thursday, September 15, 2011 - 09:16

    Our Next Open Meeting is on the 19th October 2011.  We have Dr Hugh Simpson, Consultant Physician in Diabetes and Endocrinology coming to speak to us.  Tickets are now available at the desk.

    Following the meeting we will be holding our first AGM.  If you would like to become a member of the Patient Group - please submit a form, obtainable from reception, before the 5th October so nomination forms can be produced.

  • Thursday, September 8, 2011 - 17:32

     You will have all now received a letter from the PCT offering you opportunity of having your Summary Care Records available on the spine.  This means that should you be admitted to hospital or need to use Westcall or in fact any other NHS provider across the country, they would have access to some of your personal information.  In the beginning this will consist of allergies and prescriptions but will inevitably lead to more over a period of time.  Those of you who have opted out have now been recorded as having done so.

  • Thursday, September 8, 2011 - 17:30


    The flu campaign will begin on SATURDAY 1st OCTOBER AND SATURDAY 15th OCTOBER.  Sessions will run from 08:30 to 11:00 and no appointment is needed - just turn up and roll up your sleeve.

    Patients who fall into any of the following groups are entitled to receive flu vaccine on the NHS:

    • 65 years old or over
    • Moderate to severe asthma (on regular inhalers), COPD, or other chronic lung condition
    • Heart disease or stroke
    • Diabetes
    • Impaired immune system (eg. no spleen, on immunosuppressant drugs, or HIV positive)
    • Kidney disease
    • Disabling neurological disease
    • Main carers of elderly or disabled people

    You may also have a flu jab when you see any doctor or nurse in a booked appointment, but please do not make appointments just for a flu jab. 

  • Thursday, March 31, 2011 - 22:00

    Lisa Trimble, our new manager, started on 1st March. We look forward to working with her over the coming years, through what will undoubtedly be a challenging time for everyone in the NHS.

  • Monday, February 28, 2011 - 23:00

    Scott Trathen, our practice manager, retires at the end of March 2011. He is staying for a month after Lisa’s start date, to ensure his role is faultlessly transferred over to her. We thank him for his years of excellent service to Western Elms and wish him a long, healthy and happy retirement.

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