NEW APPOINTMENT SYSTEM - 1ST FEBRUARY 2016

We are pleased to announce that from April 2016, the team at   Western Elms are moving to a new, more easily accessible appointments system that will meet the current needs of our patients.

We have based the new system on feedback from the friends and family test as well as discussions within the team about how to make all contacts with the surgery easier and even more efficient for everyone involved.

 Our aim is to offer on the day ‘one problem’ appointments for        patients who want to be seen as soon as possible.  We will also have ‘usual doctor appointments’ for patients who prefer to see their usual doctor for ongoing issues and can plan