News

  • Tuesday, May 17, 2016 - 09:14

    INVITES YOU TO AN EVENING TALK WITH

     Image result for eat 4 health 

    Come and find out about Nutritional Education. There will be a speaker discussing, Weight management,

    Exercise and Nutrition.  On

    27th APRIL 2016 at 7PM 

  • Monday, April 18, 2016 - 06:45
     callCHILDHOOD U

    It’s here…Did you know we have a new appointment system? On our first day the duty team saw 130 patients. They carried out 40 telephone call appointments and dealt with 9 home visit requests. Be seen on the day you want by contacting the surgery on that day. You will be offered a flexible time for an appointment to discuss one problem. You will be seen by one of the clinical team members working that day. The duty team will also be dealing with telephone calls and administration. Please be aware, when there is high demand for appointments there will be a waiting time. We will be continuing usual doctor appointments and telephone calls-based on our registered GP system. These appointments mean you can still book in advance to see or speak to your usual doctor about ongoing issues. We will keep you informeIT'S HERE...

    Did you know we have a new appointment system? On our first day the duty team saw 130 patients. They carried out 40 telephone call appointments and dealt with 9 home visit requests.

     Be seen on the day you want by contacting the surgery on that day. You will be offered a flexible time for an appointment to discuss one problem. You will be seen by one of the clinical team members working that day. The duty team will also be dealing with telephone calls and administration. Please be aware, when there is high demand for appointments there will be a waiting time. 

    We will be continuing usual doctor appointments and telephone calls-based on our registered GP system. These appointments mean you can still book in advance to see or speak to your usual doctor about ongoing issues. We will continue to keep you informed? 

    15.04.16 

  • Monday, April 18, 2016 - 06:33

    DR OJI

    WILL BE ON SABBATICAL IN

    MAY, JUNE AND JULY 2016

    DR HELEN RUTHERFORD WILL BE JOINING THE TEAM TO

    LOOK AFTER DR OJI’S PATIENTS 

    15.04.16 

  • Monday, April 18, 2016 - 06:32

    EXCITING NEWS:

    DR MARC BATISTA ... has become a Partner at Western Elms Surgery with effect from 1st April 2016.  The existing partners are thrilled to have him on board.  Congratulations Dr Batista. 

  • Monday, April 18, 2016 - 06:31

    HAVE YOU SEEN THE PPG CHAIRMANS LETTER?  Would you like to be involved in supporting the surgery and other patients in the current changes within the NHS.  Please look at the Patient Group page. 01.02.16


  • Monday, April 18, 2016 - 06:30

    We are pleased to announce that from April 2016, the team at   Western Elms are moving to a new, more easily accessible appointments system that will meet the current needs of our patients.

    We have based the new system on feedback from the friends and family test as well as discussions within the team about how to make all contacts with the surgery easier and even more efficient for everyone involved.

     Our aim is to offer on the day ‘one problem’ appointments for        patients who want to be seen as soon as possible.  We will also have ‘usual doctor appointments’ for patients who prefer to see their usual doctor for ongoing issues and can plan  

  • Wednesday, February 24, 2016 - 09:33
    CHILDHOOD IMMUNISATIONS CLINIC
     
    With immediate effect we will be holding a clinic on a Wednesday, all day for your children to be vaccinated.
     
    Please ask for an appointment.
    July 2015
  • Wednesday, February 24, 2016 - 09:30
    WE ARE PLEASED TO ADVISE YOU THAT THE SURGERY HAS A
    NEW TELEPHONE SYSTEM
    THIS WILL IMPROVE THE CURRENT TELEPHONE ACCESS AND RECORD ALL CALLS TO ENHANCE PATIENT CARE. 
    Please be advised that all calls are now recorded
    Thank you - 01.06.15
    1st01.06.1501.06.15  
       
  • Monday, July 20, 2015 - 17:03

     Surgery Concert

     
    We are holding a concert at the surgery on Saturday 4th July at 7pm in the waiting room. Dr Millar will be playing his violin and a variety of young musicians will perform both solo and group pieces. Snacks and drinks will be served in the interval and there will be a raffle. All proceeds are going to the Patient Participation Group and a musicians' charity called the Toby Davies Memorial Fund
     
    Tickets are still available at reception: £10 for adults, £8 for OAPs/students  01.0
    05.06.15
  • Monday, July 20, 2015 - 17:02
    WE ARE PLEASED TO ADVISE YOU THAT THE SURGERY IS HAVING A NEW TELEPHONE SYSTEM INSTALLED ON WEDNESDAY 22nd July.
    THIS WILL IMPROVE THE CURRENT TELEPHONE ACCESS AND RECORD ALL CALLS TO ENHANCE PATIENT CARE.
    As a result of this telephone access will be limited between 1pm and 4pm on 22nd July.
    If you need a Doctor or advice within those times please call on 01189 505778.
    If your call can wait until another time then we would be very grateful as we will only have a limited number of lines.
    Please accept our apologies for any inconvenience this may cause and we would also like to thank you for your patience over this time.
    Thank you - 01.06.15 
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