News

  • Thursday, February 28, 2013 - 17:54

    We are very lucky to be in receipt of a grant from the PCT which will enable us to make some changes to the surgery so that we can finally employ another GP.  The works will be starting over the next couple of weeks and should be completed by the end of March. 

    We will be converting the area at the back of reception into two consulting rooms and moving all of the receptionists upstairs.  This will improve patient confidentiality and make for a quieter waiting area.  The reception desk is having a refurb and will be made smaller.  You may have noticed that we have been re-covering the chairs in reception over the last few weeks to make things look smarter.  The patient self check in will be relocated to the wall on the right as you come in with a low desk for those patients who need different access.

    One of the nicest benefits of the work will be that we will have a new patient room where people may meet with the Practice Manager, be in quarantine if they are infectious or they may just need some private time without the need of a GPs room. 

    Following the redecoration of the consulting rooms late last year we are now starting to change the flooring.

    Wow ...

    Please bear with us whilst these changes are taking place.  We will try to work as quickly as possible however there is going to be an element of disruption along the way, we are sorry if this hinders you in any way.  Everyone working at Western Elms is very excited about the changes and looking forward to our new look surgery. We very much hope you will like it too.

    If you do have any questions or areas of concern then please ask for Lisa (Practice Manager) or Jackie (Deputy Practice Manager) to give you a call.

  • Wednesday, February 20, 2013 - 09:39

    Are you going abroad for any reason - holiday or work? We can make sure you travel safely.  You will need to book a ten minute fact finding appointment with a nurse four weeks before you go ... you may bring a completed risk assessment form with you. Once all the information is gathered the nurse will make you another ten minute appointment should you require any vaccinations.

    Click  here to go to the travel form.  Please note the form is in pdf format and is about 50KB in size.

  • Monday, December 31, 2012 - 17:55

    In our patient population there are many people who look after or attend to a relative or friend and do not realise that they are in fact unpaid carers. 

    We spent the first week in December trying to promote awareness of this fact and encourage patients to join the carers register here at the surgery.  There are a huge amount of resources available to people that are not commonly known of.  It is our intention to grow our list and then to organise events and mailings to you so that we can support you in the future.  These support functions may be services, products, financial or literature.

    We are pleased to advise you that we nearly doubled our carers register.  We will be publishing the results very shortly. 

     

    If you would like to join our carers register, please click here .  When you have completed the form please drop it off in surgery and we will sign you up.  This form is not for those who are employed as carers; ie childminders or healthcare assistants.

  • Tuesday, December 4, 2012 - 12:23

    The week beginning 3rd December is Carers week. Very few people actually acknowledge that they are a carer because the person they look after is a loved one, member of their family or friend.

    You don't have to provide a set number of hours to be a carer.  You don't need to live with the person to be a carer.  You don't have to be an adult to be a carer!

    Caring for someone can be very rewarding but it can also be tiring, make you feel isolated, lead to financial problems or even leave you feeling guilty, angry and frustrated.

    The Patient Participation group is going to be in surgery all week carrying out a survey through which we hope that we can increase our numbers of registered carers at the surgery.  Please complete one and sign up to our carers register.  We would hope to lay on events in the future to support our carers and ensure that you know you are not alone.

    If you have any feedback or know of any services not commonly known to people, please let our secretaries know and they will be happy to share the information.

    If you would like to join our carers register, please click here .  When you have completed the form please drop it off in surgery and we will sign you up.  In the future we hope to arrange events for carers to support them.  This form is not for those who are employed as carers; ie childminders or healthcare assistants.

  • Saturday, November 24, 2012 - 17:29

    After nearly three decades as a partner at Western Elms, we wish John Connor all the best in his well-earned retirement which starts on 1st December. We know he will be sorely missed by staff and patients alike.

    Replacing him as full-time partner on the same day, we welcome Dr Simon Pettitt, whom many patients will already have met over recent weeks, when he has been providing a much-needed extra pair of hands in the medical team. All patients previously registered with Dr Connor will be transferred to Dr Pettitt's list from 1st December.

  • Monday, October 8, 2012 - 16:15

    WESTERN ELMS SURGERY PATIENT PARTICIPATION GROUP

    INVITES YOU TO AN EVENING TALK WITH

    MR PETER MALONE

    Consultant Urologist

    Come and find out more about male health issues

    on

     24th OCTOBER 2012 at 7.15pm

     Raffle and refreshments available

    Entrance by ticket only

    (Request your ticket by phone, at reception or we.patientgroup@nhs.net)

     FOLLOWED BY THE  A.G.M

     Application forms for election to the Committee should be submitted to the Surgery

    by 19th October 2012

  • Friday, August 24, 2012 - 13:02

    WESTERN ELMS SURGERY

    2012 FLU CAMPAIGN

     

     Have you got HEART DISEASE, DIABETES, COPD, LIVER DISEASE or KIDNEY DISEASE?

    Are you OVER 65 or a CARER or PREGNANT?

    Come to our walk in surgeries on: 

    SATURDAY 29th SEPTEMBER 2012

    SATURDAY 13th OCTOBER 2012

    SATURDAY 20th OCTOBER 2012

    8.45am to 11.30am

     

    OR MAKE AN APPOINTMENT FOR ANOTHER TIME 

  • Tuesday, July 31, 2012 - 09:15

    You may have noticed the smell of new paint this week?  We have just started a huge re-decoration project.  It will be going on for some time and we apologise for any inconvenience that may be caused over the next couple of months.  We will try to cause as little disruption as possible however, we are very excited at what the outcome will be.

  • Friday, July 27, 2012 - 13:25

    PART TIME MEDICAL RECEPTIONIST

    20 hours per week

    Variable shifts

    We are looking for someone who enjoys working as part of a team in a busy environment, is IT literate with good keyboard skills, reliable and has plenty of common sense.

    Previous experience of working in a similar environment is desirable

     If you are looking for a part time role and believe that you fit the criteria, please ask at reception for an application form and job description.

    Return to Lisa Trimble, Practice Manager.

    Closing date: 10th August 2012 at 5.00pm 

  • Friday, March 16, 2012 - 16:27

    Thank you to all 450 people who completed one of our surveys recently.  If you take a look on the patient group page, the report is now published.

    We have received some very positive feedback and are extremely pleased with how positive patients have been about the service we offer here.  Equally some comments have been made where we can improve what we do and we will be looking in to these so that we can make things better wherever possible.  We promise to respond to every comment made by you ... good and bad ... however this will be over a period of time.

    Thank you once again.

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