News

  • Monday, August 4, 2014 - 15:59

    Prescription Requests

    THIS PROCESS OF ORDERING PRESCRIPTIONS THROUGH THIS WEBSITE WILL EXPIRE ON 1st February 2015
     
    You need to register at the surgery if you would like to continue to order your prescriptions on line with the new system that links in to our clinical software.  Over time you will also be able to use this system to make appointments on line to avoid having to ring in.  We are trialling the software now.
    Please bring some form of photo ID with you to the surgery to enrol in this new service.
     

  • Monday, August 4, 2014 - 15:53

    DR SIMON PETTITT

    Sadly Dr Pettitt will be leaving us at the end of July.  We are very sad that he is leaving us as we have had excellent feedback from his patients and he has fitted in to the Western Elms team from day one.  We will miss him but wish him well on his new adventures. 

    We know some of you have had two GPs in a very short space of time and to this end we are pleased to advise you that Dr Marc Batista is returning to the surgery and will be taking over the patient care of Dr Pettitts patients.  We had lots of sad patients when Dr Batista completed his training so it is very exciting that he has chosen to come back to us.  We know that some of you will have already met him and have built a relationship with him so this should smooth the transition. 

    Our other GPs have full patient lists at the current time so we have chosen wisely to ensure that you have the best possible patient care that Western Elms can offer.  We would therefore ask that those of you who have not met with Dr Batista meet with him at least once as we are sure you will be as pleased as we are.  

    (first on front page from 01.06.14)

  • Monday, July 21, 2014 - 09:54

    DR SHAMIM RAHMAN  has been with us now for 6 months as an F2 Registrar Doctor.  We have had lots of lovely compliments about him and know everyone will wish him well on his next training placement where he will complete his final year to becoming a GP.

    DR JENNI EGGLESTON will be joining us in August for 6 months on her next placement.  Please join us in making her feel welcome, as you always do.

    We are very proud to be a training practice and with all the current news about a lack of GPs for the future, it is very important that we get everybody on board with supporting our trainees.

    Thank you for your continued support. 

  • Monday, July 21, 2014 - 09:06

    Our preferred method of prescription request is now via the chemist. Please speak to the chemist of your choice and ask for it to be "nominated" and then they can request and recieve electronic prescriptions on your behalf.  The prescription is received on-line at the surgery and signed electronically by your GP and then returned.  It still takes 48 hours as it still has to be checked for safety reasons however it is not a piece of paper that can go missing!  It is an auditable system whereby we can tell where the prescription is in the process.

    Alternatively if you need a repeat issued and have not nominated a pharmacy you can hand in the right hand side of your prescription to the receptionist or put it in the prescription box.  The doctors need to check and sign these so please allow 2 full working days before collection. Prescriptions can be posted if you enclose an S.A.E.

    WE ARE NO LONGER ABLE TO TAKE PRESCRIPTIONS OVER THE PHONE.  This was never a formal process of receiving a prescription but a favour to patients who needed it.  There is no need to do this any more as you are able to phone your nominated pharmacy and order your prescription with them.  They are trained to receive prescription requests over the phone and in the interests of safety for all patients we will no longer be able to do so. We are sorry. 

  • Monday, July 21, 2014 - 08:56

    You will have seen on the news and in the papers yesterday and today that the Prime Minister made available a challenge fund of £50million to improve patient access within surgeries. This would include the use of skype consultations, opening at 8pm every day and working 8am to 8pm over the weekend, generally using different initiatives to improve the constant issues of appointment availability

    All Surgeries were encouraged to make a bid and everyone knew from the onset that not all applicants would be successful.  North West Reading CCG, whom we are a member of, joined forces with South Reading and Wokingham CCGs and spent a lot of time preparing a bid which we thought would benefit all of our patients. 

    Unfortunately we were advised at the weekend that we were unsuccessful.  The successful areas have now been released and the nearest area to us who will benefit from this will be Slough.

    We will however continue to move forward with in house systems to improve your access and would hope that later on this year you will be able to make appointments on line and we will be reviewing the ordering of prescriptions via a different system 

  • Saturday, March 29, 2014 - 09:08

    We have already had some enquiries from patients about Meningitis B vaccination for children. There has been no official announcement yet about how and when this will be implemented, so we have no more information on this than what has been published in the media. For more information please go to the NHS Choices website.

  • Monday, March 24, 2014 - 15:47
    The new patient survey is now available to view
    JUST CLICK ON THE LINK BELOW
     
    CHECK OUT THE RESULTS OF ALL OF OUR
    PATIENT PARTICIPATION GROUP SURVEYS
      They are available for you on the  PATIENT GROUP page and also on NHS choices.

      

  • Monday, March 24, 2014 - 15:44

    DR G WILLIAMS

    After thirty two years as a Partner at Western Elms,  Dr Williams is sadly retiring at the end of January 2014.  We know he will be sorely missed by staff and patients alike.

    Replacing him as full-time partner on the 1st February 2014, we welcome Dr Javaria Akhter, whom many patients will already have met when she has locumed for us.  She has also been working here since the beginning of December to familiarise herself with a lot of his patients to ensure that there will be a smooth transition for all.  All patients previously registered with Dr Williams will be transferred to Dr Akhter's list from 1st February. 

  • Monday, January 20, 2014 - 13:42

     

    WESTERN ELMS SURGERY, READING

      Due to recent changes in our nursing team and an ever increasing list size we are looking to recruit TWO nurses starting in the New Year

     Western Elms is a large, well established friendly training practice in the centre of Reading with 9 partners, a highly enthusiastic practice team and 17000 patients.  Our clinical system is Vision.

     Responsibilities to include, cytology, travel health, child immunisations, family planning, dressings, well person clinics and health promotion.

    Experience of chronic disease management would be desirable

    Training will be provided for the right candidate

     Salary negotiable depending on experience

    For more information or an informal visit please contact Lisa Trimble by email lisa.trimble@nhs.net, telephone 01189 590257 or view www.westernelms.com

    Closing date 31st January 2014

    Please send a covering letter and CV to formally apply

  • Friday, November 22, 2013 - 20:50

    Apologies to all our patients who have been inconvenienced in the last few days trying and failing to log in to request prescriptions. This was caused by a database problem that has now been sorted.

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