Please do not use this service for any urgent medical queries as this service is only monitored during practice working hours.

Use this form at any time to get help from your practice. We aim to respond within 3 working days. Our working hours are Monday to Friday 08:00 until 18:30.

If you do have an urgent medical query you should telephone the surgery or contact the out of hours service by calling Western Elms Surgery 111 or Circuit Lane Surgery 111. In an emergency please contact 999.

• Please check your email account spam folder if you do not receive a response within a reasonable time.